MM Mailbox Merge

FAQ

Answers to the questions most businesses ask before booking.

If you do not see your question here, use the inquiry form and we can talk through your route, tier, or artwork needs directly.

Minimums

What is the minimum household count?

Mailbox Merge currently offers campaigns built around 1,000, 2,500, 5,000, 7,500, or 10,000 households.

Shared format

Do multiple businesses appear on the same postcard?

Yes. Mailbox Merge is built around shared premium postcards where several local businesses split one piece and each pays for their own space.

Format

What postcard format do you use?

Current campaigns are designed around a premium oversized postcard format of 6.5 by 12 inches.

Competitors

Will direct competitors appear together?

Direct competitors are avoided at all times so each postcard stays curated, useful, and easier for every advertiser to benefit from.

Artwork

Do I need to supply my own ad files?

You can send finished artwork, or Mailbox Merge can build a custom ad for $85 if you want help preparing the design.

Revisions

How do revisions work?

Revision expectations are discussed before the project starts. If you purchase the $85 custom ad service, revisions stay open until print approval.

Payment

How do payments work?

Campaigns are paid in full through secure Stripe checkout. Payments remain refundable until the day of print, minus a $250 planning and preparation fee.

Timing

How long does production take?

Ads should usually be submitted within one week, and most pieces are prepared for print within two weeks after approvals and payment are cleared.

Service area

Where are you focusing right now?

Current launch areas are San Luis Obispo, Pismo Beach, and Morro Bay, with future expansion planned later.

Next step

Use the FAQ answers, then move straight into pricing, mockups, or booking.